Project completed
Delícias do Trigo
E-commerce with WhatsApp ordering and an AI-automated loyalty programme.
ScopeE-commerce Development
Tech stack
Before and after
Before
- No digital presence and no online sales
- Sales flat for 18 months
After
+240%total sales
850new customers per month
+35%average order value
Measured against the baseline of the process before the project.
Project summary
A traditional bakery with no digital presence: zero online sales, total dependence on local foot traffic and no way to compete with large chains, with sales flat for 18 months. We built an e-commerce store integrated with a WhatsApp ordering system and an AI-automated loyalty programme.
Engineering notes
No sales channel beyond the physical counter.
SolutionTheir own e-commerce store, integrated with the ordering flow customers already used: WhatsApp.
No repeat business and no post-sale relationship.
SolutionAn automated loyalty programme, triggered by AI according to purchase history.
Tools and integrations
Contents
- • Before and after
- • Project summary
- • Engineering notes
